Return Policy

RETURN POLICY
Last updated December 11, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at service@cuttingedgeproshops.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Cutting Edge Pro Shops Inc
Attn: Returns
RMA #
89 Littltleaf cres  
Markham, Ontario L3S4G2  
Canada  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS    
The following items cannot be returned:
 
     ●     Skates & Runners that have been sharpened or profiled   
     ●     Special order items   
     ●     Protective equipment   
     ●     Jocks, socks & gloves   
     ●     All used hockey gear   
     ●     Water Bottles   
     ●     Hockey Tape   
     ●     Opened packaging   
 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 15% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.     
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
2898182388 
service@cuttingedgeproshops.com 

This return policy was created using Termly’s Return and Refund Policy Generator.
Return Policy ultima modifica: 2021-12-11T10:10:45-05:00 da admin00


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